The therapist was lovely, on time and chatty, and very efficient. Sadly, only when I got out into daylight (the room was in the basement and quite dark) did I notice that my nails were streaky, the edges weren't straight (a couple had at least a fifth of nail not painted around the sides) and the ends weren't capped. There was even a piece of lint painted into one! Sadly they started to chip with 24 hours. Won't be going back.