Beauty at Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
4863 reviews

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Written by our customers, so you know what to expect at each and every venue.
My beautician (Yana) was really quick and thorough. The wax was relatively painfree and she was obviously very experienced.
Not a good salon for waxing. The therapist was not very thorough and I found some stray hairs when I got home so not worth the money. Will try a different place next time.
Holly was great. Thank you
I've been coming to Muse for over a year and have always been happy with the quality of my Shellac, however this time I wasn't that impressed to be honest. The therapist ( I had not seen her before) felt like she was rushing the service, and while I appreciate its a 'speedy' treatment, I declined the cuticle torture (as I always do) to allow for more time and a more relaxing experience, but it still felt rushed, especially the filing and buffing which felt almost aggressive at times. The colour application was good, and looked great when I left the salon, but within 42 hours my index finger nail had chipped and the rest followed suit soon after, peeling and flaking off at the edges. I now have one hand with no shellac on at all (as I had no choice but to peel it off as it looked so unsightly) and one hand with several nails peeling off at the top which I will just end up removing myself. Another thing is that the lamps in the salon must be super strong because they burnt my fingertips, when I mentioned this to the therapist she looked at me as if I was a bit stupid and said 'Yeah that's normal', but no-one else has ever said that to me before when I have mentioned burning, they apologised and quickly obtained a different light machine for me. Not sure if I will be back TBH after this experience, such a shame as the other therapists I have had have always been brilliant.
Overall ok.