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Venue rating

4.4

436 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Beauty & Melody - Marble Arch
Beauty & Melody - Marble Arch
19-21 Great Cumberland Place,
Marylebone, London, W1H 7AS
United Kingdom

Beauty Salon

Beauty & Melody - Marble Arch
19-21 Great Cumberland Place,
Marylebone, London, W1H 7AS
United Kingdom
A few seconds ago

Comments

Reviews are written by customers after their visit.

4.4

Chain rating

Based on 436 reviews

5 stars 268
4 stars 100
3 stars 41
2 stars 11
1 star 16
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Acne Treatments (1)
  • Bikini Waxing (2)
  • Blow Dry (65)
  • Body Treatments (3)
  • Body Wraps (2)
  • Brazilian Waxing (16)
  • CACI Body Treatments (2)
  • Callus Peel (1)
  • Classic Facials (28)
  • Eyelash Extensions (7)
  • Facial Threading (7)
  • Facials - CACI (12)
  • Facials - Oxygen (4)
  • Gel Nails Manicure (80)
  • Gel Nails Pedicure (2)
  • Hair Conditioning & Scalp Treatments (2)
  • Hair Up (2)
  • Haircuts and Hairdressing (92)
  • Hollywood Waxing (22)
  • Hot Stone Massage (1)
  • Ladies' Arm & Underarm Waxing (3)
  • Ladies' Hair Colouring & Highlights (99)
  • Ladies' Leg Waxing (1)
  • Ladies' Waxing (37)
  • Laser Hair Removal (9)
  • Lash Lift (8)
  • LED Light Therapy (3)
  • Manicure (56)
  • Men's Haircut (1)
  • Microdermabrasion (7)
  • Nail or Gel Polish Removal (14)
  • Nail Salon Extras (1)
  • Pedicure (31)
  • Spray Tanning and Sunless Tanning (6)
  • Swedish Massage (1)
  • Therapeutic Massage (1)
  • Universal Contour Wrap (2)
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Ele--
Posted 4 years ago
This is a real WOW saloon. The ambience looks amazing , immaculate and very welcoming.
I had OPI gel manicure and it was simply great - the therapist really professional and did am fantastic job.
Best saloon ever !

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Comments

4 years ago
Hi Ele-- thank you for your comment we would love to see you again have a look at our treatment menu and see if anything tickles your fancy or call reception to find out about any of our new and upcoming promotions on 02077235028
EszterB
Posted 4 years ago
A very nice place, with very nice staff - in these terms, I could not have asked for more. The place is classy with a style. Everyone I met was polite and attentive, and not for a moment did I suffer from the lack of a drink.

With regards to the service: I booked half-head highlights with treatment (and cut and blow-dry). My hairdresser was a lovely person, and overall, did a good job.
However, after a week, by dark blond-roots started to show. I am aware it is challenging to cover roots with highlights, especially with one colour, which is very different from the natural tone of the colour; I am certain there is a professional explanation to this phenomenon, however, as previously a desirable outcome was achieved, I expected similar results on this occasion as well.
Besides, after two weeks' time, the blond highlights started to turn into a strange colour, despite the fact that I had been using a professional shampoo for blond hair. This might be a unique and personal misfortunate, but to be honest, I expected more endurance from a L'Oreal product used to highlight my hair with.

My other comment would be that I believe the treatment time was not kept: after applying it to my hair, it was washed off almost instantly (despite previous confirmation by the hairdresser for "leaving me for 10 minutes").

Overall, it is shame, as I really liked the place and the staff, but having had these experiences I do not think I will return.

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Comments

4 years ago
Dear Eszter B
Thank you for your feedback. Highlights do not cover your roots perhaps next time you would like a root tint along with highlights, in regards to the shampoo your using we would recommend if it is a purple based shampoo to use it once a week if it is used more than that it will affect the colour of your hair. We would like you to invite you back in to show you some after care methods on how to look after your highlighted hair
Naich
Posted 4 years ago
My sister recommended beauty & melody and I am so happy with the service I received best place for Caci facial ever!!!!! Luz was fantastic x

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rohman
Posted 4 years ago
Amazing!! Just as they advertised pain free had a session for full leg and will definitely be back for more great staff and best value for money..can't wait to go back thank you guys

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vikey
Posted 4 years ago
The salon is beautiful and very bright. I was amazed that during my blow dry there was a pianist playing in the center of the salon! Never seen it before. Very good range of products and services. Top marks guys!!!

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