Stylists were very accomodating with a new appointment when I missed my original one but all in all it was a bit odd experience. I was left all alone in the salon for at least 10 minutes, together with another client, while both our stylists went out to have a look at another colleague's new car... By the looks of it I'm not the only one who wasn't offered bubbles while having manicure. Manicure itself was nothing special. I didn't get the base before polish so had a hard time removing the polish - which indeed lasted all week. Probably won't be coming back.