Very Disappointed with customer service. Wax for a (pre-paid) appointment got canceled on the morning of the appointment!
Was advised to rearrange which i was happy to do but then was unable to make contact to confirm the rearranged time for the appointment. Have not heard anything back since.
Very disappointing !!
Booked for a Sunday but was closed without any notification. Person there made jumbled up excuses about the reasons. Waste of time and petrol as I'd travelled to get there on that day.
No talking, keen to finish. Dropped many time material on the floor. I had some products on my hair when I went home, I also felt something dropped on it…
It’s usually very, very good. Bad days can happen. It’s better when the service received is even.