I’m a pretty basic cut girl , I like what I like and that is just a trim and nothing fancy . Nat listened to me and didn’t try to push me to have any more than the I was comfortable with (and that was healthy for my hair) she chatted away and made me feel so welcome and again she didn’t try to push me to have anything more than I wanted - I’ve been to previous salons and been pushed into having layers and chops I didn’t need / want. Lovely salon very clean and friendly :)