It saddens me to write this review as some of the staff are brilliant, but the awful management really let the team down. Almost all of my appointments over the last few months have been rescheduled, double-booked, or cancelled last minute. But the final straw was the aggressive owner blaming me for various problems with the salon's payment system, a card machine that wasn't working on the day and a finance team who took three attempts to email over the correct bank details.