The time of my wax was changed at 7pm the night before. My wax was originally scheduled for 5pm on a Saturday and then changed to 1.30pm. I wasn't contacted directly at first, just received an email from Treatwell. I therefore had to move around all of my Saturday plans at the last minute. Once I arrived at my amended appointment, I then had to wait for 25 minutes.
Saying that, it was a cool place and the woman who did my wax was clearly very experienced and was really friendly. The wax was really good, it's just a shame I was messed around so much beforehand.