The salon is nice, but I had pre-booked my appointment but was seen 45 mins later. It was so busy in the salon, they have more clients than staff, so you’re waiting ages. It feels like it’s only about profit now as the attention you get seems diluted
Great service, lovely staff, but they definitely taking more bookings than can copy with. Had to wait 1.30h from the time I booked. No one to prioritise the pre-booked. Quite upsetting.