30 mins delay with respect to the time of my appointment and no apologies on their part. Also I had to ask several times to improve the threading because it was done in a very quick and superficial way
After going to Miriam for a year, I can say that she gives very thorough facials, especially when it comes to extractions. She also gives a mini neck/shoulder massage at the end and together with her attentive manner leaves me feeling so relaxed!