Written by our customers, so you know what to expect at each and every venue.
Really happy with my hair! He worked with exactly what I wanted and talked me through everything as he was doing it, which made me feel really comfortable and confident throughout. He was super friendly and made the whole experience so nice. I absolutely love how my hair turned out and would definitely recommend! 🤍
Richard was very knowledgeable and patient with our little girls second ever haircut.
He talked us through the effect of different hairstyles for a 3 year old to give us confidence in his recommendations.
100% will be coming back, thank you Richard.
This was my 13yo daughter’s first ever hair dressing appointment (I usually just trim at home). Richard turned her hair into a mass of knots during washing then spent the entire appointment trying to untangle the mess he made: it took over an hour. He then trimmed her hair and we left (by choice) with her hair still wet, tears in her eyes and a lot of scalp pain from him pulling at the tangles. I have no words for how bad this experience was.
Richard B is our Creative Consultant for the Group as well as the Flagship salon in Darlington. Passionate about Hair, quality and style, Richard is an industry leader and has been mentor to British Hairdresser of the Year candidates and winners.