Written by our customers, so you know what to expect at each and every venue.
This was my 13yo daughter’s first ever hair dressing appointment (I usually just trim at home). Richard turned her hair into a mass of knots during washing then spent the entire appointment trying to untangle the mess he made: it took over an hour. He then trimmed her hair and we left (by choice) with her hair still wet, tears in her eyes and a lot of scalp pain from him pulling at the tangles. I have no words for how bad this experience was.
Richard has been doing my hair for over 30 years and I wouldn't go anywhere else. I leave the salon not just looking better than when I walked in but feeling better too as time with Richard is a real treat. His attention to me, what I want and need, is second to none. Red carpet treatment for each of his clients - and always with a chance to laugh and put the world to rights.
Great salon, Richard was welcoming and took the time to discuss what I wanted from a hair cut and what would work for me. His passion for styling hair shone through and I left the salon with a lot more shape and life in my hair. Highly recommend
Richard B is our Creative Consultant for the Group as well as the Flagship salon in Darlington. Passionate about Hair, quality and style, Richard is an industry leader and has been mentor to British Hairdresser of the Year candidates and winners.