Amazing facial. Hanna was very friendly and made the whole experience very relaxing (apart from the extractions of course!). The facial massage was very soothing although she did get a bit of the product in my mouth. Extractions were quite painful but well worth it, I've never seen my skin so clear! The only thing I would suggest to improve the experience is to have the lights dimmed but that is my personal preference. All in all, highly recommended.