Busy but welcoming atmosphere. I was given the option to remove gel nail vanish without the drill which I prefer as it keeps nails in a better condition. Wide selection of colours and help picking if you’re not sure what to go for. Speedy process but comfortable. Varnish was applied right down to the cuticles so it will last longer. I asked for a second layer of topcoat which they were happy to do for me. Would go again!