Hoping this is a one off experience. Despite being the first one in the salon with an pre paid appointment, I got the worst experience. Drop ins and bookings for 30/45 minutes after me got seen first. It took over 30 minutes to remove gel shellac. Once removed (after 2 people doing them) I got sat on the pedicure station for my gels. This was extremely uncomfortable and I had to hold my arm in the air for them. The shape is wonky because of the angle and half of my gels are stuck to my fingers.
The beautician were amazing, especially Tina. She was friendly and nice, the down side was that the owners booked too many appointments in not enough time. I ended up having 2 beauticians doing my waxing and there was already someone waiting outside, the beauticians had to leave few times to answer the calls, speak to colleagues and clients outside! It WAS CAOS!!!