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Venue rating

4.0

22 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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New Park Manor Hotel & Spa
New Park Manor Hotel & Spa
New Park Manor Hotel,
Lyndhurst Road, Brockenhurst, New Forest, SO42 7QH
United Kingdom

Hotel Spa

New Park Manor Hotel & Spa
New Park Manor Hotel,
Lyndhurst Road, Brockenhurst, New Forest, SO42 7QH
United Kingdom

Opening hours

Mon - Fri 7:00 am - 9:00 pm
Sat - Sun 7:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

New Park Manor Hotel & Spa part of Luxury Family Hotels

Escape to the New Forest and experience a truly beautiful setting surrounded by roaming horses and wild deer. Gaze upon the serene view while relaxing in our outdoor Canadian Hot Tub with a glass of Prosecco or take a lazy swim in our indoor heated pool complete with hydrotherapy pool and thermal spas.

Our warm and experienced therapists will be on hand to offer the very latest in spa treatment therapies, complete with the new ELEMIS treatment therapies and Jessica nails making your treatment experience unique to any other you may of experienced before. Completed with our newly built therapy rooms you are sure to finish your treatments feeling relaxed. renewed and recharged.

Let the light of our Hotel's newly built Vinery shine through and be your setting for a spa lunch or afternoon tea should you decide to include this into your day.

Finishing Touches- We welcome groups and special occasions and we'd love to help make your day extra special so should you have any special requirements please just ask.

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 22 reviews

5 stars 7
4 stars 10
3 stars 4
2 stars 1
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Steam and Sauna Therapy (11)
  • Face
  • Facials (1)
  • Fitness
  • Swimming (11)
  • Massage
  • Swedish Massage (1)
  • Therapeutic Massage (1)
  • Nails
  • Pedicure (1)
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Verified review Visited December 2016
Posted 23 hours ago
Perfect for a birthday gift with two friends. very relaxing and a lovely setting.

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Verified review Visited November 2016
Posted 2 weeks ago
Lovely spa and location, looking out over the New Forest. A special treat was the Canadian hot tub outside, where we had a glass of bubbly too!

It was slightly disappointing that the hydrotherapy pool was too cold to use. And the massage wasn't very good compared to other places I've been.

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Verified review Visited November 2016
Posted 3 weeks ago
Unfortunately the outside hot tub was broken but we were given a extra day visit as compensation which was very kind of the manager. I had a dreadful pedicure ( worst in 20years) which looked like my 8 year old had applied the polish. Lovely facial though.

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Verified review Visited September 2016
Posted 2 months ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited July 2016
Posted 4 months ago
The offer on lastminute.com works out at good value compared to booking the elements of the stay individually. The hotel was in a nice setting, very quite. It is very family friendly so expect children running around in the lounge areas. I was impressed with the cancellation policy that lastminute.com have by comparison to other spa booking sites and they were helpful on the phone

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Verified review Visited December 2015
Posted 11 months ago
I went for a One Night Spa Break Incl. Choice of 30 min Treatment and have awarded it 5 stars.

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Verified review Visited September 2015
Posted 1 year ago
No concerns can be related to the hotel and/or its hotel staff. None we meet could do to much for us and where extremely pleasant from the offset. The room was great, the breakfast was great as where the cocktails.

However, the spa is what has let this hotel down. Firstly, the 2 spa treatments I booked as part of the price paid had been booked for the wrong day (a day prior to my arrival). This meant that upon arriving and confirming the treatment times, I was advised that they treatments had been booked for the previous day. This was a major concern as 1) I received no phone call the previous day to advise I hadn't turned up for the treatments booked and 2) the name on the system had also been inputted incorrectly. Fortunately there was 1 available slot in the evening which we took so at least 1 treatment could be had on that day, with a 2nd treatment being booked for 11.30am the following day. However, due to previous plans made we were unable to take up this treatment and therefore, had to cancel...feeling out of pocket as the price paid included 2 treatments.

Also, on our final day, we were advised that both the Hot tub and indoor Jacuzzi was not working, therefore, only the swimming pool was readily available for us. Such a shame as there is so much potential.

As this was booked for a 30th birthday getaway, it feels like it was slightly tainted due to the spa side of things. Such a shame and a real shame that we are unable to get the cost of 1 of the treatments refunded.

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Verified review Visited July 2015
Posted 1 year ago
I went for a One Night Spa Break Incl. Choice of 30 min Treatment and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 year ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 1 year ago
Warm welcome. Delicious lunch. Beautiful views. Massage excellent.
When I was overcharged, refund was done swiftly.
Problems with the chlorine levels and a broken steam room
meant stinging eyes, and limited use of the hot tub outside
and the jacuzzi inside and steam room sadly. Limited number of chairs inside for guests in pool area. Would have appreciated a follow up call regarding lost property.

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Verified review Visited February 2015
Posted 1 year ago
I went for a Pamper Spa Day and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 1 year ago
This was a special gift for my inlaws, as they have never been to a 'proper' spa before. They absolutely loved it and want to go back again. They cruise regularly and said that the massages that they had were far better then what they had paid for on the cruise, the food was lovely and they were pleased that they were able to stagger their afternoon tea around there treatments. They saw a herd of dear among the beautiful settings and thoroughly enjoyed their experience. Thank you so much xx

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Verified review Visited January 2015
Posted 1 year ago
I went for a Pamper Spa Day and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 2 years ago
We previously weren't made aware of how 'family friendly' the venue is. They have rejected the idea of a 'relaxing' spa, which as a childless couple isn't quite what we were looking for.

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Verified review Visited September 2014
Posted 2 years ago
The treatment was very good and staf were polite. It was a shame that the sauna, steam room and outdoor jacuzzi did not work. I didn't feel like I was getting value for money. However the staff were friendly and the atmosphere was pleasant.

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Verified review Visited September 2014
Posted 2 years ago
the steam room was out of order unfortunately and half the buttons for jets within the pool didn't work. Also the breakfast tea was the worst cup of tea i have ever had as well as the most expensive! sorry!

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Verified review Visited August 2014
Posted 2 years ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited August 2014
Posted 2 years ago
I went for a One Night Spa Break and have awarded it 4 stars.

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Verified review Visited June 2014
Posted 2 years ago
Wonderful over night stay at New Park Manor Hotel. Reception could have been more informative on arrival regarding hotel facilities.

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Verified review Visited May 2014
Posted 2 years ago
I went for a Tranquility Day and have awarded it 5 stars.

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