I used to do my eyebrows with different lady and she was perfect, but this time she wasn’t there when I booked for a full face threading including eyebrows.. I asked the lady to keep the shape of my eyebrows as it is and as thick as possible (noting that my eyebrows are thick) , I end up with a thin eyebrows !! And then she advised me to wax my face instead of threading and I end up with few burns in my cheeks for 4 days and I’m afraid that I might get permanent scars
Nikki made me feel so comfortable and was very informative about what she was doing. She made me feel very at ease during my intimate waxing. Very professional. I have rebooked with her in 4 weeks time 😊
Did not maintain client dignity. During treatment opened door wide open when half dressed and another customer was outside the door. No apology. Dirty, sticky floor - first appointment of the day. Spent treatment staring at a leak on the ceiling including around lights. When arrived was told the appointment time I had been given was inconvenient. Ask to speak to the manager about experience who failed to ring back when said she would. She said the problem was with my expectations!