Brilliant experience. I rarely book facials due to not knowing what I actually need and being put off by 'fad' treatment, but I was very impressed to see that Barbara tailors the facial to what your skin needs at any given time. She is also super experienced and knowledgeable. I had a shorter facial than planned due to misjudging train times, but Barbara adapted and I left with super skin - much firmer and plumper. Will be back!