Loved the atmosphere, quite chilled out, there was good rapport between the staff which I personally like to see. For the haircut I had Brent who was an absolute star! He looked up photos of what I was describing, made sure I was happy at intervals with what he was doing, and made me promise to come back for a trim on my fringe free of charge, or took pains to let me know that if I wasn't happy to just let them know and they would arrange fixing it. Absolutely lovely service in my honest opinion.