Although I had booked an appointment I waited a long time to be seen. I didn’t like the shape of my nails for my manicure and ended up reshaping these myself during my holiday. My nails were also over filed during the manicure and I now have prominent dents from the shellac on all of my fingernails. The pedicure was lovely however, my feet had been soaking in the water for too long resulting in skin peeling from my feet for a couple of weeks. Previous experiences here were much better.