Poor ambiance. The hairdresser showed no enthusiasm in doing her job, she did not listen to my explanations or questions, constantly interrupting me before i could even finish my sentence.
Before even starting the hair treatment, she proposed to sell some shampoo...Very awkward " savoir faire".
For the keratin treatment, it is too early to say if it is good.
Esma was very professional. She listened to what my child wanted and she delivered. She would also check with me to confirm me. My daughter left Balayage a very happy girl. Thank you, Esma.