Zoe did not speak a word of english. I had to leave with the wax on my bikini. She cut all my hairs and did not finish the job. I asked to speak to the manager and they told me the manager was angry that i wanted a refund. Its not clean, not good technique, really bad customer experience. Did not get my refund and had to pay £100 somewhere else to ammend the terrible job. Do not go there.