Balance Massage & Wellness Reviews
152 New Cavendish Street, Fitzrovia, London, W1W 6YL
Check availability and book onlineReviews are written by customers after their visit.
1111 reviews
This is a very small spa . Brilliantly attentive. Very friendly staff. Once inside the room it is just the way it needs to be. Had a great birthday - thanks Ladies . Recomended, for sure !
Aromatherapy Massage
Booking proess was really easy - even got a confirmation e mail which described the treatment etc and offered directions. Salon is in basement of a hair salon (quite narrow/steep interior steps). Staff were very welcoming and efficient in ensuring I was happy about the treatment and suggesting customisation to take account of areas identified on my cleint questionnaire. Before/during and after my treatment I was asked to ensure I was comfortable and that the treatment was meeting my needs (eg pressure). the therapist (Carolina) was excellent- one of the best massages I have had in a long time - I truly floated out of the place. She used both Lava shells and hands on masage and the treatment was not rushed at all- i was there longer than I expected. Even after the massage Anna took time for a green tea and a chat. The hair salon above has a tiled flor so there is a background noise of people walking around but the therapy room music masks that a little. Will definitely be back - I felt great afterwards.
Lava Shells Massage
Hidden gem in central london. Very good value for money. Technical massage. Ambient setting and warm wide massage bed. What more can you ask for? You can even bring your own Ipod and play your own music. The only criticism is the difficulty in finding the place which is located in the basement of a hairdresser and not well sign posted.
Deep Tissue Massage
It was my first massage in a long time and was very comfortable. I did arrive a little late, but the staff were so accommodating. I even still received the full hour which was great. The hot stone massage was well received and definitely recommend this place to others.
Hot Stone Massage
I was greeted by the most lovely lady who chatted with me while I waited. She was funny and kept me entertained while I waited for my therapist who was running late. The ambience in the massage room was superb, just candle lit with an ipod playing nice music. The massage started well but unfortunately despite saying my neck was particularly sore she paid very little attention to this, and the massage was not the full hour. The lady who had greeted me was most apologetic (I hadn't complained, she just noticed I was out early.
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