Baglioni SPA Reviews

Baglioni SPA, Baglioni Hotel London, 60 Hyde Park Gate, Kensington, London, SW7 5BB

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Reviews are written by customers after their visit.

4.7
524 reviews

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Written by our customers, so you know what to expect at each and every venue.
Staff were very pleasant an professional
Lovely massage pleseant staff and beautiful hotel
Staff were accommodating, polite, & friendly. Massage was first rate. 4 of us went, we all felt relaxed and would definitely go again. Relaxation room had black tea/dried fruits. Coffee/biscuits would be nice as I'm not a tea and fruits person, however that's personal preference and did not hinder the experience. Only 2 snags - The body lotion/creams were clearly used and there for a while as it had formed lumps around the lid, and the security sticker was removed. Saw a dirty tissue on floor
I bought this as a bday gift for a dear friend who had a very stressful period of time and I'm shocked by her response when I asked how it was! I've been there and had expectations so I'm shocked! Her room didn't have the nice relaxing music, the massagist went too hard even when she ask to do it softer, the relaxing room was smelling of foot and with people so she didn't even get a tea or coffe and time to relax over there, the bottle of water was open. Want to write more but can't.
Sensational, it really felt like a VIP experience. We had our own changing room with our own personal steam room. Exceptional relaxation room with snacks. Will be coming back. Warm and professional welcoming
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