Walked in, barely a murmur of a "hello" or asking what treatment I was there for, then I got beckoned from the desk to go into a room. The hot wax pot looked messy with some sticks just in the pot. When finished I went to the desk where the beautician just stood and I had to ask how much it was. The wax itself was efficient and good, however customer service was extremely lacking. I do not expect/want to be talked to the whole time but this almost felt like she was being rude.