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Venue rating

4.1

49 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Away Spa at W London Leicester Square
Away Spa at W London Leicester Square
W London,
10 Wardour Street, Leicester Square, London, W1D 6QF
United Kingdom

Hotel Spa

Away Spa at W London Leicester Square
W London,
10 Wardour Street, Leicester Square, London, W1D 6QF
United Kingdom

Opening hours

Mon Closed
Tue - Fri 11:00 am - 8:00 pm
Sat - Sun 10:00 am - 7:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Away Spa at W London Leicester Square

AWAY® Spa at W London is the go-to place for glamour. Revitalise your body with one of our tailor-made treatments or revive your soul in our Sauna and Steam rooms.

A team of celebrity therapists offering head-to-toe treatments to leave you red-carpet-ready. From expert tanning of James Harknett to hair styling by Adam Bennett.

The AWAY spa at W London is open Tuesday to Friday from 11am to 8pm. Saturdays & Sundays from 10am to 7pm

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Venue rating

Based on 49 reviews

5 stars 19
4 stars 17
3 stars 9
2 stars 2
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Treatments (5)
  • Body Wraps (1)
  • Steam and Sauna Therapy (22)
  • Face
  • Facials (11)
  • Hair removal
  • Waxing (1)
  • Massage
  • Deep Tissue Massage (1)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (32)
  • Nails
  • Manicure (4)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited May 2016
Posted 3 days ago
I had a Away Signature Massage and have awarded it 4 stars.

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Verified review Visited May 2016
Posted 2 weeks ago
Went to the W for a treat - wa a nice experience for my friend's hen do.

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Verified review Visited March 2016
Posted 1 month ago
I really enjoyed my treatment at the Away spa, it was thoroughly relaxing and my therapist was amazing. I've been to the spa before and thoroughly enjoyed it. The only thing I was disappointed with this time was that there was a man doing maintenance work on the lockers when I was there the entire time. It was uncomfortable to have him around the whole time when I was in a bathrobe or towel in between going in and out of the steam room. He was also blaring the radio loudly when I was in the steam room which wasn't very relaxing. Hopefully maintenance work can take place outside of opening hours in the future.

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Verified review Visited March 2016
Posted 2 months ago
Staff and the treatments were great but the sauna wasn't working.

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Verified review Visited February 2016
Posted 2 months ago
It was complete escapism. My therapist was lovely. The pressure of massage was just as I like and my skin was amazing after the facial. I'll be booking again.

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Verified review Visited February 2016
Posted 3 months ago
Amazing massage. Stayed for a steam and sauna afterwards. Will return to this little haven off Leicester square

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Verified review Visited January 2016
Posted 4 months ago
YES REALLY GOOD, LOVELY MASSAGE VERY RELAXING, STAFF ALL POLITE MADE ME WELCOME.

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Verified review Visited December 2015
Posted 4 months ago
Amazing birthday treat!
Lovely staff and left feeling so relaxed. Would go again...and again!

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Verified review Visited November 2015
Posted 5 months ago
The spa is very small but on the plus side I had the whole gym and sauna to myself and the facilities are clean and in great condition. The massage I had was fantastic! The only downside really was an issue with the lockers - many of them do not lock so I had to get help to find one that I could use.

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Verified review Visited November 2015
Posted 5 months ago
The facial and massage that my friend and I had was absolutely lovely - couldn't fault that. However, this should not be advertised as a 'spa day.' The spa offered only a small sauna and steam room and a gym. There was no pool, or other facilities to use. The package advertises that you can use the spa facilities for an hour before and after your treatment - the only option would be 2 hours in the sauna and steam room which I doubt anyone would want to do! I would come again for a treatment but did not feel I got my money's worth for the overall spa day package.

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Verified review Visited October 2015
Posted 6 months ago
Perfectly fine massage. I was seen on time and needs were discussed prior. I will come back again.

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Verified review Visited October 2015
Posted 7 months ago
the whole experience was very satisfying, I really enjoyed it...from the minute we stepped foot into there till the minute we left it was great; I spent a lot of money on this but it was definitely worth it. The staff were so polite & the massage was excellent & relaxing, I will definitely be revisiting this place, the only con was that we were told the glass of champagne was on arrival but we actually received it & the end of our session?

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Comments

7 months ago
Dear Dorothy,

Thank you for your excellent review. I am thrilled that you enjoyed your Away Spa experience.

I have already shared your comments with the Away spa team and we are delighted that you enjoyed it so much.

We look forward to your return to Away Spa and W London.

Kind regards,
Lauren
Away Spa Supervisor

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Verified review Visited September 2015
Posted 7 months ago
I would definitely tell my friends about the service I think it's really good. Friendly staff clean place and fun atmosphere. I will definitely come back.

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Verified review Visited September 2015
Posted 8 months ago
I had a Pedicure, Manicure and have awarded it 4 stars.

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Verified review Visited September 2015
Posted 8 months ago
I went for a Mix It Up Pamper Day and have awarded it 3 stars.

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Verified review Visited August 2015
Posted 8 months ago
Lovely ambience, precise work, truly enjoyed the experience and surely I will be back! There many services, I did a waxing, in the future worth trying also the others!

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Verified review Visited July 2015
Posted 10 months ago
I had a Ren Wow Experience and have awarded it 5 stars.

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Comments

10 months ago
Dear Rohina,

Thank you for your excellent review. I am delighted to hear that you enjoyed your experience with us at Away Spa, W London.

I have already shared your comments with the Away Spa team as a reminder of what they do best.

We look forward to welcoming you back to the spa in the near future.

Kind regards,

Lauren
Away Spa Supervisor

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Verified review Visited June 2015
Posted 11 months ago
Nice experience, but the spa is quite small and the changing rooms and steam rooms are co-ed, which wasn't ideal or relaxing.

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10 months ago
Dear Camilla,
Thank you for your review following you experience with us at Away Spa, W London. I am pleased to hear that you enjoyed your experience with us. We are an intimate spa and space is limited, however we do our utmost to manage our bookings to ensure that all of our guests have space and time to relax both before and after their treatments.
I do hope that you will return to us in the future and would be delighted to oversee your treatments personally.
Kind regards,
Lauren, Away Spa Supervisor

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Verified review Visited April 2015
Posted 1 year ago
Had a really lovely experience at Away Spa at the W hotel. The spa is on the 6th floor - it's a small stylish space looking out over London.

My massage was one of the best I have ever had, the therapist did an excellent job of balancing deep tissue massage for my knotted back and relaxing softer pressure for everywhere else. The treatment room was spacious, sleek, and tranquil.

The only downside is that the whole spa area was not very big, so the only place to chill out before or after a treatment is in the waiting area. I really enjoyed the sauna, and found the steam room a bit too hot for comfort. There were a handful of individual changing rooms with showers and toiletries.

Overall the Away Spa is really amazing for massage treatments, but not quite enough facilities to make a whole day of it.

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10 months ago
Dear Marisa,
Thank you for your excellent review. I am thrilled that you enjoyed your Away Spa experience, and in particular your massage with us. I have already shared your comments with the therapist who performed your treatment and we are delighted that you enjoyed it so much.
We are an intimate spa and space is limited, however we do our utmost to ensure that the relaxation area we have is as comfortable as possible for you to relax both before and after your treatments.
Thank you for alerting me to the fact that the steam room felt too hot for you. I will monitor the temperature to ensure that necessary adjustments are made.
We look forward to your return to Away Spa and W London.
Kind regards,
Lauren, Away Spa Supervisor

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Verified review Visited March 2015
Posted 1 year ago
The massage was amazing, and I didn't realise you also get a free sauna and steam room afterwards too. Will definitely be going back.

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10 months ago
Dear Nicky,
Thank you for your excellent review. I am thrilled that you enjoyed your Away Spa experience, and in particular your massage with us. I have shared your comments with the therapist who performed your treatment, and we are delighted that you enjoyed it so much.
We all look forward to your return to Away Spa and W London.
Kind regards,
Lauren, Away Spa Supervisor

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