Aurora Boutique Spa - Waterloo Reviews
Park Plaza County Hall, 1 Addington Street, Waterloo, London, SE1 7RY
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2058 reviews
Always friendly, quick and efficient ! Perfect as I always need to come and go between work. Definitely recommend this place to anyone considering.
Verified review
The spa is beautiful and very calming. It's very central to my work which is perfect, so I just take my lunch break and come over! The staff were very friendly and gave me tips on other beauty regimes
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Previous treatment overran with another client so I was left waiting for 20 minutes as there was only one member of staff working. This would normally be ok but I had booked an appointment for during my lunch break. As the previous treatment overran, the treatment room wasn't tidy so I had my manicure while perched on a chair by the stairs which wasn't that comfortable as lots of people were walking past and glaring. It was quite dark which created a relaxed ambience but did mean that my manicure was a slightly different colour to what I expected when I left the building. Overall the manicure was very high standard and staff member was very nice!
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I booked this for mother as a treat for her birthday. The staff were first class, very friendly, very accommodating and took great care of her. As it was quiet they even allowed me to use the facilities with her (Sauna and Steam room) before her treatment started so she wasn't alone. The message was relaxing enough to even put her to sleep. Shower facilities included a large limited mobility access room to shower and change which was a really helpful for my mum.
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