I was 10 minutes late in getting taken which wasn't ideal. It is noisy the treatment room is opposite the kitchen. When I as waiting one of the staff were sitting eating their lunch & talking loudly on their phone, not ideal outside of the treatment room if you are having a facial etc. It was manic when I was sitting at the top of the stairs waiting. It is not a quiet and peaceful setting. Ali is very knowledgeable but the setting is an issue I'd say as it's too noisy and frantic.
It was my first time at this salon and I’ll definitely be returning! Lovely hair wash with relaxing head massage followed by an expert blow dry, even on my very thick hair. The staff were really welcoming and the whole experience was fabulous.