Massage was poor I asked for firmer pressure as I wasn’t asked at any point what pressure I wanted- but nothing changed. Might as well have stroked me with a feather. Spent entire time getting increasingly annoyed that it was so amateur. My husband said his was superb though so that was nice for him (for my birthday treat 😂) facilities are tiny as expected for that location so all in all would not return or recommend
Had a Red Letter Day voucher for Atheneum and the spa was great - small but had all you need... sauna, large jacuzzi, steam room. Treatments were amazing! Had 30 min massage and then body wrap. Completely refreshed. Highly recommended!!
My recent visit was marked by an unwelcoming atmosphere, primarily due to the demeanor of the reception staff, who appeared disinterested and hurried throughout the process. Their lack of engagement made it difficult to feel welcomed It is essential for staff in such settings to exhibit kindness and respect towards their clients, as a more considerate approach could significantly enhance the overall experience.