Athenaeum Spa at The Athenaeum Hotel & Residences Reviews

The Athenaeum Hotel & Residences, 116 Piccadilly, Hyde Park Corner, London, W1J 7BJ

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Reviews are written by customers after their visit.

4.7
2520 reviews

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Written by our customers, so you know what to expect at each and every venue.
Found my therapist Nayeed rather passive aggressive, She asked me how my pressure was during the massage. I responded a little more pressure would be great. She replied 'this isn't a deep tissue massage ok in a abrupt way. It made me uncomfortable for the rest of the massage and unable to relax. Drinks were not given on arrival. I had to ask reception if we would be given a drink to which she replied sure I will get you prosecco however I had emailed before requesting non alcoholic drinks.
Was nice. Be better if the ladies were not giggling when we was wrapped up as we didn't know why they was laughing as our eyes was covered. My mum has cancer and wears a wig and this made her very uncomfortable as she thought they may be making jokes about her hair! And we both was naked with our boobs out so whisper talking and giggling is not the one really. Other than that was just OK. Would I return, no
Beautiful and clean, the spa and jacuzzi was lovely and empty so was nice no intimate for me and my hubby. However the massage beds were small and quite uncomfortable. The elbowing technique that was used at the drift away massage hurt both my neck and back quite bad. Overall I will not be coming back to the spa
Asked ahead of time for halal options, told that it was noted on the phone, then they booked afternoon tea instead of lunch so I asked them to correct this and confirmed the halal options. I arrived at the restaurant for lunch they said we didn’t receive a request&while we do have halal they couldn’t provide as we hadn’t notified them earlier - entering the spa, again requested deep tissue, they ignored it and when I mentioned it they said it’s extra snd you can hear the trains during the masag
Loved the whole experience!! Would definitely go back, they were very considerate and professional and I walked out feeling like I was walking on clouds!