Michelle was great, I was in for most of the day as I was having a perm and I have A LOT of hair. She made me feel relaxed and welcomed. I was well looked after with drinks also. The perm and the cut was amazing, I am still enjoying it just as much as on the day 4 weeks later. Michelle talked me through everything including how much we’d have to take off my hair. I loved the way she cut my hair, the products are quality as well. The after care advise was easy to follow and invaluable. VERY HAPPY