Just what I needed! attentive, friendly and kind from the moment I stepped into the reception area, to the therapist who asked me where I would like her to focus and checked in to see if I was happy with the pressure. It's a traditional set up and they are well trained. I went for a thai massage with medium to hard pressure and it helped my neck and shoulders so much, I felt I was breathing better afterwards. It's a shame I dont love closer I would go every month if I did.