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Venue rating

4.2

202 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Ardencote Spa at Ardencote
Ardencote Spa at Ardencote
Ardencote,
The Cumsey, Lye Green Road, Claverdon, Warwick, Warwickshire, CV35 8LT
United Kingdom

Hotel Spa

Ardencote Spa at Ardencote
Ardencote,
The Cumsey, Lye Green Road, Claverdon, Warwick, Warwickshire, CV35 8LT
United Kingdom

Opening hours

Mon 8:30 am - 7:00 pm
Tue - Thur 8:30 am - 9:00 pm
Fri 8:30 am - 7:00 pm
Sat - Sun 9:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Ardencote Spa at Ardencote

Ardencote Spa is the luxuriously appointed addition to Ardencote. The Manors former Victorian Coach House has been tastefully transformed, combining traditional English elegance and contemporary design.

Whether you are looking to visit the Spa for a day package or overnight stay, Ardencote will take you on a journey where you will experience the perfect marriage between wellbeing and relaxation.

Ardencote Spa has 40 beautifully appointed bedrooms, based on a courtyard design surrounding the opulent outdoor heated swimming pool. The bedrooms have been designed to complement the boutique ambience of the spa; contemporary and chic in style, with views overlooking the grounds to enhance the sense of tranquillity and relaxation.

The Brasserie has again been designed with the spa guest in mind. The menu created by head chef Ian Buckle, allows an extensive choice of mouth-watering, seasonally adjusted dishes. The Brasserie Terrace offers the opportunity for guests to enjoy the classic views of the manicured lawns and topiaried Knot Garden.

The extensive Spa and Leisure facilities are central to Ardencote's philosophy of exercise, relaxation and wellbeing, combining to produce a feeling of health and vitality. The landscaped grounds have been specifically designed to enhance this ambience, with voluminous beds of lavender adding visual vibrancy.

Our highly qualified therapists will ease you into your chosen ritual, where you will experience the perfect marriage between wellbeing and beauty, whilst gradually allowing your tension to drift away.

To help you make the most of your time at Ardencote please remember to pre-book your classes and bring suitable clothing with you.

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Venue rating

Based on 202 reviews

5 stars 87
4 stars 83
3 stars 21
2 stars 9
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (3)
  • Body Exfoliation Treatments (14)
  • Body Treatments (5)
  • Body Wraps (17)
  • CACI Body Treatments (1)
  • Steam and Sauna Therapy (18)
  • Face
  • Facials (24)
  • Facials - CACI (3)
  • Skincare Consultation (4)
  • Fitness
  • Golf (2)
  • Squash (2)
  • Swimming (20)
  • Tennis (2)
  • Massage
  • Aromatherapy Massage (11)
  • Bamboo Massage (25)
  • Chair Massage (8)
  • Deep Tissue Massage (1)
  • Hot Stone Massage (29)
  • Indian Head Massage (14)
  • Therapeutic Massage (38)
  • Nails
  • Fish Manicure (2)
  • Fish Pedicure (7)
  • Manicure (48)
  • Pedicure (10)
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Have you been here? Write a review
Verified review Visited July 2016
Posted 1 day ago
I'll make it short and sweet.

The rooms are clean, spacious and modern.

The facilities are great, in door pool, sauna and steam room were lovely. The outdoor pool could have been cleaned of bugs more, I know it is inevitable in the summer, but maybe make more of a conscious effort. I recommend one of the relaxation rooms, it really was tranquil.

Staff were friendly and helpful, they were really attentive at dinner and delivered great customer service. The deal I got for this place, looking back at it now, I would pay a lot more than I actually did.

I recommend it to everyone! Glad I stayed here, and will be returning in the near future!

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Verified review Visited July 2016
Posted 1 week ago
I went for a One Night Champagne & Strawberries Spa Break and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 1 week ago
Lovely relaxing break in gorgeous surroundings. Restaurant food delicious too. Definitely recommend. 😊

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Verified review Visited July 2016
Posted 2 weeks ago
I went for a One Night Champagne & Strawberries Spa Break and have awarded it 4 stars.

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1 week ago
Thank you Kate for your 4 stars. Kind Regards, Azhar Mian, General Manager

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Verified review Visited February 2016
Posted 1 month ago
We were charged for items that we did not have at dinner, and the heating in our room was broken at a very cold time of year. Staff were not very gracious about amending our bill as required. Other than that our stay was adequate. We would visit again but not to stay overnight.

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1 week ago
Please accept our apologies Phebian that you experienced some issues with the heating in your room. Kind Regards, Azhar Mian, General Manager

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Verified review Visited June 2016
Posted 1 month ago
No king size bed. No Jacuzzi bath. In need of return in certain areas. Apart from that very peaceful and beautiful surroundings. Food ok

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1 week ago
Not too sure what type of bedroom you booked Thomas, but we do have a large number of rooms with King Size beds and we are in the process of changing the limited number of double beds to king size in the next few months. Next time you stay please do ask for a king size room.
Jacuzzi Baths are available in a couple of our suites but these are subject to upgrade charges.
Kind Regards, Azhar Mian, General Manager

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Verified review Visited May 2016
Posted 1 month ago
I loved it, a great deal. Slightly dated room.

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1 month ago
Thanks for the feedback Naomi.
Kind Regards,
Azhar Mian, General Manager

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Verified review Visited May 2016
Posted 2 months ago
I went for a One Night Treat Me Spa Break and have awarded it 5 stars.

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1 month ago
Thank You Hannah, hopefully see you soon.
Kind Regards,
Azhar Mian, General Manager

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Verified review Visited April 2016
Posted 2 months ago
I went for a One Night Treat Me Spa Break and have awarded it 5 stars.

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1 month ago
Thanks for awarding us 5 stars Sam.
Kind Regards, Azhar Mian, General Manager

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Verified review Visited April 2016
Posted 2 months ago
.

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Verified review Visited April 2016
Posted 3 months ago
A thoroughly relaxing weekend. We particularly loved the stone massage and the quality of the food at the evening meal.

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3 months ago
Dear Guest,
Thank you for your feedback and your positive review. We hope to welcome you back to the Ardencote in the near future.
Kind Regards, Azhar Mian, General Manager

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Verified review Visited March 2016
Posted 3 months ago
the blonde lady on the spa reception on sunday 27th March should not work in customer service roles, she was incredible rude and made me feel quite embarrassed. The hot stone massage therapist talking incessantly throughout the session, which should have been 25 minutes, barely lasting 20. The food in the lodge was inedible, luckily we ordered a lovely new Zealand pinot noir that washed it all down. Such a shame as we were really looking forward to the weekend away.
Beautiful location, building and lake. Just don't have high hopes for anything else....

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3 months ago
Dear Samantha,
Thank you for taking time out to provide your constructive comments. Please accept my sincere apologies if you felt that any of the staff were rude. We work very hard to ensure that we portray a professional image at all times and I will discuss your comments with the Spa Reception team. We do encourage feedback from our guests while they are with us and I am surprised that you found the food in our 2 Rosette Restaurant inedible. We feed a large proportion of our guests and we generally receive very positive feedback in terms of our food and it was a shame that you did not mention anything during your meal to allow us the opportunity to rectify the issues.
Kind Regards, Azhar Mian, General Manager

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Verified review Visited March 2016
Posted 3 months ago
I went for a One Night Good As Gold Spa Break and have awarded it 5 stars.

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3 months ago
Thanks for awarding us 5 stars!
Azhar Mian, General Manager

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Verified review Visited March 2016
Posted 4 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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3 months ago
Thank You Brenda!
Azhar Mian, General Manager

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Verified review Visited February 2016
Posted 4 months ago
I went for a Two Night Refresh Spa Break and have awarded it 5 stars.

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3 months ago
Many thanks Claire for awarding us 5 stars.
Azhar Mian, General Manager

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Verified review Visited February 2016
Posted 4 months ago
Our twin rooms were lovely and clean. On arrival we had a very reasonably light lunch buffet, but they forgot our complimentary glasses of wine. When we pointed this out we were offered the glasses of wine and then told we would get two complimentary bottles with our dinner that evening - great service.
The three course dinner was really good quality tasty food, obviously much better than the buffet lunch and breakfast, although the breakfast has a great selection too. Little tip would be to put the toast machine at the beginning of the buffet so that people can put their toast in and come back for it when they have their plates filled up, otherwise you get a bottleneck at the toaster and people have cold food. Other observation was that there should perhaps be some guidance around the very popular outdoor hot tub as some people just took over the space and stayed for hours. A recommended period of time to allow others the chance to use it or something along those lines may be a good idea.
My only real complaint about the whole weekend was that myself and a few of my travel buddies were short changed on our hot stone massages. It was meant to be 40 minutes but I definitely had no more than 30 which was disappointing because I had really been looking forward to it. It was a nice massage but just way too brief. I think they may have been running behind and only the workers have clocks - none on the walls, but I checked time in and out and was as suspected. So make sure you get your moneys worth.

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4 months ago
Dear Paulette,
Thank you for your feedback and we hope to see you back at the Ardencote in the near future.
Kind Regards, Azhar Mian, General Manager

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Verified review Visited February 2016
Posted 4 months ago
A fab spa experience. The staff were super friendly and couldn't do enough for us. One therapist that me and my friend both had for different treatments did not meet expectations; my rose scrub wrap felt rushed and she did not talk me through what to expect with the treatment; me and my friend had pedicures at the same time, and the same therapist finished my friends pedicure in half the time whilst mine lasted the full 55minutes. The spa manager arranged complimentary treatments for us the next day with no hassle. Lunch, dinner and breakfast were superb. I would definitely recommend this spa.

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4 months ago
Many thanks for your feedback and see you back really soon.
Kind Regards, Azhar Mian, General Manager

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Verified review Visited February 2016
Posted 5 months ago
We came on a spa package and it wasn't clear what the treatment was which had been included, so was quick and not as good as hoped. If there had been an option to upgrade for a bit of money it would have been better.

When we had dinner it was delicious, however it was very slow at our table. A couple who arrived 30-45 minutes after us, left before us, and it was not like we had anything special to eat.

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4 months ago
Many thanks for your constructive comments Christine.
Kind Regards, Azhar Mian, General Manager

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Verified review Visited February 2016
Posted 5 months ago
I went for a One Night Wild Rose Spa Break and have awarded it 4 stars.

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4 months ago
Thank you Ellie.
Kind Regards, Azhar Mian, General Manager

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Verified review Visited February 2016
Posted 5 months ago
I went for a Two Night Aromatherapy Spa Break and have awarded it 5 stars.

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4 months ago
Thank you. Kind Regards, Azhar Mian, General Manager

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