I was taken in a little late to my room but it wasn't a problem at all as it was not the fault of the thearapists. They were waiting for another client to leave. Because of this short delay, the thearapist took extra care with me and gave me a little extra time. She not only did a wonderful job with my facial, she also was kind enough to do an amazing full body Thai Oil Massage. It truly was heaven and I felt very happy that I was treated with such care and attention. Highly recommended!