Drove 30 minutes to the massage, arranged childcare. To be greeted at the front buzzer by a man from downstairs telling me the lady is on holiday.
I’ve got confirmation email, reminder email.
I paid upon booking, salon are ignoring my messages and calls.
I want my money back, I am utterly disgusted and very angry.
Catalina was amazing with my facial, addressed the issues that concerned me with care and given me great advice about an allergic reaction I was having 10/10