Was made to feel very comfortable, lady was lovely. Will definately return
The lady who waxed me was very friendly. Very impressed
Not very friendly and charged more than the price quoted
Staff was friendly, relaxed.
Good value for money.
Show more reviews...
I had paid in advance for a hot wax £25, when going for the treatment the therapist did not ask me what I had booked and gave me a strip wax. after leaving I reread my booking and called to explain that I had paid for hot wax but received strip wax. the lady on the phone told me the difference is £8 and said she would check to see what had happened and would call me back. no one called back after 2 hours so I called again. the lady said I could redeem the difference next time. however as I am moving home this would not suit me. I went into get the refund and the lady gave me back £5 not £8 per phone call and not £7 per difference on treatwell app. she then proceeded to have a debate as to why I hadn't told the therapist what I had ordered. beside the point still not willing to refund me the difference in costs of services. finally after checking the advertised price on treatwell, I was given back £7.
the therapy bed was not clean and bad stain on it.
overall a disappointing experience.
will not be going there again.