I’ve been here a number of times now and every time something goes wrong. Twice I have come and they didn’t have my booking because something is wrong with their Treatwell account. I am now sitting here (7mins after my treatment was due to start) after coming back a week later to get my pedicure and the lady who is meant to be doing it hasn’t even arrived for work yet... the treatments are good but it is completely let down by everything else and it is not worth the hassle
They confused my booking with another client. I corrected them and they made sure I had my tint done anyway, thank you. The beautician was very pleasant and I am happy with the results. On the way out the reception again referred to me as 'Vanessa' even after I told them that wasn't me. They might not have their act together but my brows and lashes are looking good ;)