They charge more than the stated Treatwell prices. Only do half the job for Brazilian waxing and ask for £10 more for the rest! £33 for a Brazilian wax is way too much for a salon of this stature
I started my appointment 30 mins late as they didn’t have any available staff. However the lady performed the facial well and was more vigorous than other beauticians in the past I’ve had which I like. She was also helpful and friendly. Also really good value for money however the venues ambience isn’t great so you partly get what you pay for.
I had to wait 40 minutes after I arrived as the eyelash lady wasn’t in. Two other staff then arrived but were confused when I wanted individuals and not clusters. The woman who did my eyelashes clearly wasn’t trained and got glue in my eye several times. She also blew onto my face to dry the glue. An hour long treatment lasted only 35 minutes as there were lots of people waiting and the next morning half of them have fallen off! Terrible service and not at all worth £50!!!
When I arrived at the salon I was told that they did not do nails despite the fact there was clearly a pedicure chair and nail table. I was told I had booked the wrong place but double then triple checked. My greeting from the staff was rude and there was no apology for any confusion or inconvenience. I'm very glad I had chosen to pay at the salon instead of my usual payment on card. Very disappointed
Treatment by Jasper•Hard Gel Extensions & Overlays