Anya Salon Reviews
9 Station Parade, Balham High Road, London, SW12 9AZ
Check availability and book onlineReviews are written by customers after their visit.
631 reviews
The staff were friendly and the hair cut was good! I would definitely go back and recommend it to anyone
Ladies' Haircuts
Verified review
Haircut just as I wanted it. Nothing fancy but for the price it's good value. Hairdresser very nice and very mindful of pleasing her customers.
Ladies' Haircuts
Verified review
I had to change the appointment time twice, and they were very accommodating. I upgraded to the Lycon wax, which seemed to be worth the money. The beautician was very professional, and it was almost painless - quite rare! Will definitely return.
Treatment by Nails•Hollywood Waxing
Verified review
Always going there. Nice staff, no pain, and very quick for affordable price.
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Treatment by Nails•Ladies' Waxing
Verified review
WARNING - A SUSPECTED CASE OF DISHONEST PRICING ESPECIALLY FOR THOSE WITH VERY LONGN HAIR AND ONLY WANT A WET CUT
I originally booked for a wet cut only appointment online and it gave me the option of long, medium or short hair. So my hair is fairly long so i opted for long hair. The price appeared to be the same (from £25). So knowing my hair would be very long i double checked the price with a phone call on the day to which they confirmed was £25 and cash only.
the venue was very quiet on the day as it was a weekday lunch time. There was only one hairdresser working who seemed very friendly and passionate about her work as she seemed to have built a great rapport with the previous customer. She also very kindly gave a discount as the customer left.
She came to attend me straight after and gave me a thorough consultation. The hair wash was comfortable and the cutting was quick and professional. The hairdresser did confirm with me whether i booked for a cut only service to which i confirmed too.
However towards the end she picked up the hairdryer and started drying my hair. I thought that was a bit strange but she seemed very nice so i thought she just did it out of the kindness of her heart as it was a cold and windy day outside, and i was considering giving her a tip for that.
However, all this changed until it came to payment time to which she spent a while with her back to me talking to the reception staff and pointed out the price of £34 as i have xtra ling hair! I was obviously annoyed at the fact that i have called previously and confirmed the price of £25 and there was no mention of the the higher fee for xtra long hair through Treatwell. I explained to them that unfortunately i only brought enough cash of £30 to which they say jtook£30.
My instinct brought me to check the price list as i got home and was shockedmto find that what the hairdresser had charged me for was a cut wash and blow dry even though she knew i booked for a wet cut only, and the price should have been £27.
Therefore, i returned to the venue and mentioned this 'error' and they quickly refunded me the change, and the hairdresser apologised saying that she was new.
I would just like to say that i see the good in everyone and in every situation, however, something tells me that there is a hint of dishonesty on this occasion and i canmomly give my account of events and hope that future customers consider using this salon should check and confirm the price beforehand.
Ladies' Haircuts
Verified review
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