Massage was very professional and I felt like the therapist knew exactly what areas of my back and neck were in need of attention. She did go a bit over the top on my arms and was in quite a lot of pain for several days afterwards verging on bruising, but that's my fault for not asking her to stop when it hurt! Would definitely go back.
Really efficient and helpful staff in a professional and busy salon in Balham. Everyone was very friendly and the salon rooms were clean and quiet and well prepared for my appointment.