I really enjoyed the massage and the atmosphere was great. the lady that welcomed me was very upset with me being 'very' late (15 minutes late) which concluded in her keep telling me when I was trying to relax that because of my being late she can't do everything.. I said that is not an issue I am here to relax and then she just concluded with yeah well we now only have 35 minute.. the massage was an hour, I was there in time and it finished 12 minutes early. so my 15 minutes late were not so 'very' after all. let's be positive and welcoming it works out better.