The end result was a good eyelash tint but the experience was rudimentary. There wasn't much communication and once the tint was on the beautician left the room unannounced and the door was left wide open so I could hear people coming and going outside and hoovering etc which was a little disconcerting lying on a bed not being able to see but being in plain sight. Again, not a big deal and the lash tint was perfectly good so that's most important to me