Annie Nails Mayfair Reviews

(Used to be Nails By Annie Marylebone), inside Hakim Hair Salon, 11 Blenheim Street, W1S 1LL

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Reviews are written by customers after their visit.

4.8
1381 reviews

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Written by our customers, so you know what to expect at each and every venue.
they were obviously overwealmed with the take up as very busy and the staff were in a total panic. Sadly this stress and panic was taken out on the customers! I had to wait for my light treatment and observed the staff being rude to nearly every customer and moaning about the stress, the only people they were polite too seemed to be regulars and people without vouchers. When I eventually had my light therapy it was just like a subbed with different bulbs, even in a subbed cubicle. Would never buy this full price or visit the salon again, sorry! Hate leaving negative reviews but the staff left me feeling like I was taking advantage just by using my voucher so had no choice.
Customer service could have been better when they tried to explain what the benefits of each treatment was when I asked. I felt like I should have heard of how all the treatments already worked even though they put on the deal so people could try them out. For the lymphatic drainage, I put on a strange suit and had a weird machine pump air through pockets, but think a massage could have done the same or more effective. They made it clear that 1 session of any treatments wouldnt make a noticeable difference which was true.
From a multi-choice mobdeal voucher I chose the lymphatic drainage massage - this involved wearing a pair of 'trousers' that inflated a section at a time, squeezing my legs. I think they were pretty old as there were sections that didn't inflate properly. Also the stomach section wasn't a good fit and didn't apply much pressure at all. So overall, while the staff were friendly and the treatment lasted the advertised time, it probably wasn't as good as it could have been with newer, properly fitting equipment.
The therapist was really helpful- full of information about the treatment and it's benefits. She discussed the course options available and also mentioned other treatments that would complement it. She seemed very comfortable giving the treatment, not at all hesitant and knew exactly what she was doing. All in all it was a good experience- I didn;t see results from one treatment but I went really to decide if I'd like to do a course or not and if it would be worthwhile. I will definitely consider doing a course over the next couple of months.
Spray tan went on well, however, next day it was very patchy. Followed instructions to the letter but still had very 'brown' heel and ankle area. First spray tan ever so nothing to go by but it had faded fast and was unattractive after only two days (except for heel/ankles, which lasted?). Would not use this one again.