Angel & Co. Reviews
55 King Street, Central Retail District, Manchester, M2 4LQ
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12265 reviews
So I was visiting Manchester for one night and wanted to get my hair done in the morning. First of all, my stylist Roxi arrived at 10.15 for an appointment at 10, which was the bad start to an even worse experience. My hair was washed out 5 times, which dried it up completely. Treatments were applied without any comment about, what was done, except for once telling me a toner is applied. When I saw the result in the mirror, I was soo disappointed and started crying- The colour was to light,some strands were completely white. The result wasn't unified overall and different coloring. The roots were still clearly visible, as the foils were applied way to far.
When I complained, the receptionist and one stylist confirmed the bad result. As I was only in Manchester for one night, the offer of fixing this 3 hour long mess wasn't an option, as I didn't wanted to spend the whole Saturday in that salon. Also I was worried about the result- guess it would have been worse and would have distroyed by previously healthy hair even more.
Another stylist approached me and started mocking me and laughing in my face telling me I just wanted the money back and got the result I wanted.
That was the most disturbing thing and so not customer friendly or understanding. It was plain mean. Additionally, I'm not an english speaking native, but some of the stuff couldn't even understand what I was saying nor answer me decently. Overall, I want my money back for destroying my hair and leaving me mocked and humiliated.
Styled by Zeina•
Ladies' HaircutsShow all…
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Made me feel very welcome, offered me a drink, took my coat. My nail therapist was lovely, a little quiet but she did my nails really well. Definitely reccomend getting gel nails done here. Plenty of colour choices
Gel Nails Manicure
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Finally I got what I paid. Leyla was very patient and precise. Definitely I will be back again!
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