The outcome of the wax itself was decent enough. That said, I rang up beforehand specifically asking if they used hot wax, was told yes. Got there, said clearly and strongly at the start I didn’t want to use strip wax. Half way through I’m told that the hot wax has ‘run out’ and the waxer has to use strip wax - obviously I have no choice but to say yes. I’ve had waxes at quite a few different places now and none of them have had to use strip - it’s not a prerequisite. Bit annoyed tbh
I arrived late to the appointment due to my train breaking down, but the staff accommodated me and rearranged my appointment. When I arrived in a fluster they offered me water and made sure I was okay. The actual blow dry was very relaxing and the staff are friendly and professional throughout. Thanks so much xx
Sana was absolutely wonderful! Super friendly and very talented! She listened to what I wanted to do and did exactly that. Will be booking my haircuts with her in the future for sure! Thank you for everything!