Lovely experience. There was a slight delay but I was offered a free back massage. The waxing experience was great and painless, which is very rare. I particularly commend my technician, Mital, who was very friendly and gentle.
Was left waiting for over half an hour. Treatment was very good but a spray was used prior to waxing without asking or explaining that I would be required to purchase the bottle and that it would cost me an additional 18 pounds!
Left feeling cheated. Will definitely not return.
Friendly staff - but the technician didn’t seem to be paying attention when I talked through the shape and length I wanted - and then the manicure itself was quite slapdash. You can see the mismatched tones of BIAB under the gel polish.