I complained about the quality of the nail polish used, which was claggy and looked really bad. The nail technician tried to reapply it but it still looked bad. So I went back with my own nail polish and asked to remove their polish and put mine on but the manager apparently refused - I was told that the nail polish was 'complimentary' and therefore I had no right to ask for nails to be repainted, with their own better quality polish or my own.
Actually, Pari did my lashes and my French manicure- I arrived later because I was just visiting Cambridge and got lost. She was excellent. The best I've had. She was friendly and listened to what I wanted. I noticed that she commanded respect from others because of her knowledge. Pari at Angel Beauty Parlour is the best.