Angel Beauty Parlour - Cambridge Reviews

11, Fitzroy Street , Cambridge, Cambridgeshire, CB1 1ER

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Reviews are written by customers after their visit.

3.9
579 reviews

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Written by our customers, so you know what to expect at each and every venue.
When I arrived for my 9AM appointment, I was told the wax wasn't melted yet (waited 30 min). The wax was fine, and I was charged for arms instead of underarms, but I was so frustrated I didn't care. It took another 30 minutes for them to figure the payment: the credit card machine wasn't charged, they put me on the phone with the owner to do a bank transfer, and finally offered to walk with me to an ATM to get cash. As I was about to just leave (after 1.5 hours) they got the machine to work...
I arrived and have been left on a side for like 15min before they finally understand they mixed up the appointments, and kept me waiting for nothing. I think it would have been okay if they were more welcoming instead of ignoring me and chatting between themselves...and looking at you like an ovni... Oh well it is what it is.. don't think I will recommend it.
Recommend, excellent service and friendly people
Very efficient and thorough.
I complained about the quality of the nail polish used, which was claggy and looked really bad. The nail technician tried to reapply it but it still looked bad. So I went back with my own nail polish and asked to remove their polish and put mine on but the manager apparently refused - I was told that the nail polish was 'complimentary' and therefore I had no right to ask for nails to be repainted, with their own better quality polish or my own.