Initially i found the manicurist to be very cold but from time to time she was friendly enough and smiled eventually. However the whole process felt very rushed and did not find it relaxing at all. Cuticles not trimmed properly, moisturiser not put properly, but the nail polish was applied well. All in all, it was a cheap quick manicure in a small place which i prefer to larger ones where the manicurists are usually talking to each other! Might go again when in a hurry!