My mother and sister are both customers and gave me the amazing recommendation. I had an amazing experience. Andy was incredibly friendly, considerate, talented and transformed my hair into the best it has ever looked. His whole staff is great. They all were so kind and professional. Best hair experience I have ever had, and I travelled from Canada for the appointment and will do it again! It has become a permanent part of my itinerary when I am in London. Thank you times a million.